If your flight gets canceled, don’t panic! Here’s a step-by-step guide to help you rebook, get compensated, and minimize stress.
1. Check Your Flight Status Immediately
Confirm the cancellation via your airline’s app, website, or airport screens.
If you’re at the airport, head to the airline counter ASAP.
2. Contact the Airline Right Away
Call the airline’s customer service while waiting in line (if at the airport).
Use social media (Twitter/X or Facebook) to reach out for quicker responses.
Check the airline’s website or app for rebooking options.
3. Know Your Rights
In the U.S.: Airlines aren’t required to compensate for cancellations but must offer a full refund or rebooking (even for non-refundable tickets).
In the EU: If canceled within 14 days of departure, you may be entitled to compensation (€250–€600) under EU261 regulations.
For other countries: Check local passenger rights.
4. Rebook or Request a Refund
Airlines typically offer a free rebooking on the next available flight.
If rebooking doesn’t work, ask for a refund and book with another airline.
If stuck overnight, ask the airline for hotel and meal vouchers (not guaranteed but worth trying).
5. Check Travel Insurance & Credit Card Protections
If you have travel insurance, check if it covers flight cancellations, hotels, and meals.
Some credit cards (Amex, Chase, Visa Signature) offer trip protection—call and ask.
6. Be Flexible & Look for Alternatives
Ask about flights to nearby airports if available.
Consider train, bus, or car rental if your destination is within reach.