What to Do When Your Trip Gets Cancelled or Delayed
A cancelled or delayed trip can be frustrating, but acting quickly can save you time, money, and stress. Follow these steps to handle the situation smoothly:
🛑 Immediate Steps to Take
Check the Reason for Cancellation/Delay
Weather, strikes, or mechanical issues? Airlines/hotels may offer compensation.
Personal emergency? Check if your insurance covers cancellations.
Contact Your Travel Provider
Airlines: Get rebooked on the next available flight (ask about meal/hotel vouchers if delayed overnight).
Hotels/Tours: Request a refund or reschedule.
Review Your Travel Insurance
Trip cancellation/delay coverage? File a claim ASAP.
Credit card perks? Some cards offer automatic travel protection.
✈️ If Your Flight is Cancelled or Delayed
✔ Ask for Alternatives
Demand the next available flight (even with another airline via “interline agreements”).
If stuck overnight, request meal vouchers + hotel accommodation (EU/US laws often require this).
✔ Know Your Rights
EU flights: You’re owed €250–600 compensation for cancellations <14 days notice (EC 261).
US flights: No cash compensation required, but airlines must rebook or refund.
✔ Use Apps for Real-Time Updates
FlightAware, Google Flights, or airline apps track delays faster than airport boards.
🏨 If Your Hotel or Tour is Cancelled
✔ Demand a Refund or Reschedule
If booked via third-party sites (Expedia, Booking.com), contact them first.
If direct, escalate to a manager if needed.
✔ Find Last-Minute Alternatives
Use HotelTonight, Airbnb, or hostel booking sites for emergency stays.
